Description du poste

Functional support of applications in charge of Trade lifecycle

Pricers for Risk & PnL

Satellite teams :

Similar team is in Singapore for Asia-Pacific timezones

A separate team provides technical/DevOps Support & release management

15 Delivery Center teams develop features on the applications supported



Tasks

ITIL process : Incident, Request, Problems

User assistance : Explain figures, identify issues, restore the service

Non-regression testing in GUI before each major release

User management

Monitoring

Continuous improvement : Automation, tooling, dashboarding, data analysis for better performance of the team

Experience : 3-7 Years

Knowledge and/or previous experience in Finance industry is beneficial

Proficiency in French and English is mandatory

Qualifications

Strong analytic and proble...