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Support Operations Manager

🏢
Philips
📍 Bogotá, Colombia
📍
Location Bogotá
📅
Posted June 03, 2026
🚗
Commute Local Area
🎯
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This job is in your area. Enjoy a short commute and work close to home.

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Job Description

JOB DESCRIPTION

Job Title

Support Operations Manager

Job Description

Job title:

As a Service Operations Manager, you will lead service teams across the LATAM Hispanic clusters to optimize performance, ensure high customer satisfaction, and deliver on key operational KPIs. You will design and build an effective support and managed services organization, collaborating closely with sales and operations partners to understand and meet customer needs across the region.


Your role:

  • Understanding the LATAM Hispanic market needs, deliver value added services in a cost-effective manner in alignment to the price sensitive markets.
  • Setting the objectives and operational strategy for the LATAM Hispanic Cluster in alignment with the Americas and Global strategy.
  • Through the LATAM Hispanic cluster coordinators, set individual customer strategies to maximize customer experience and r...
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    📍 Location Details

    🌆
    City
    Bogotá
    🗺️
    Country
    Colombia
    🚗
    Commute
    Local Area

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