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Support Operations Manager

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Philips
πŸ“ Huixquilucan de Degollado, Mexico
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Location Huixquilucan de Degollado
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Posted May 30, 2026
πŸš—
Commute Local Area
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Job Description

JOB DESCRIPTION

Job Title

Support Operations Manager

Job Description

Job title:

As a Service Operations Manager, you will lead service teams across the LATAM Hispanic clusters to optimize performance, ensure high customer satisfaction, and deliver on key operational KPIs. You will design and build an effective support and managed services organization, collaborating closely with sales and operations partners to understand and meet customer needs across the region.


Your role:

  • Understanding the LATAM Hispanic market needs, deliver value added services in a cost-effective manner in alignment to the price sensitive markets.
  • Setting the objectives and operational strategy for the LATAM Hispanic Cluster in alignment with the Americas and Global strategy.
  • Through the LATAM Hispanic cluster coordinators, set individual customer strategies to maximize customer experience and r...
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    πŸ“ Location Details

    πŸŒ†
    City
    Huixquilucan de Degollado
    πŸ—ΊοΈ
    Country
    Mexico
    πŸš—
    Commute
    Local Area

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