Location
Mexico City
Posted
June 06, 2026
Commute
Local Area
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Job Description
About the Team
DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you!
About the Role
Weโre hiring a Support Specialist in our Support Team to assist with experimental products within DoorDash Labs. In this role, youโll work within our Support Operations to assist with the various tasks relative to handling incoming support calls and cases and making any relevant outbound calls for autonomous deliveries.
This role will be responsible for supporting our customers from all days 6AM-3AMPST.
Youโre excited about this opportunity because you willโฆ
+ Help support projects primarily focused on enhancing the Customer, Dasher, and Merchant experience.
+ Enjoy frequent upskill training to learn new pilot workflows and expand your business acumen.
DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you!
About the Role
Weโre hiring a Support Specialist in our Support Team to assist with experimental products within DoorDash Labs. In this role, youโll work within our Support Operations to assist with the various tasks relative to handling incoming support calls and cases and making any relevant outbound calls for autonomous deliveries.
This role will be responsible for supporting our customers from all days 6AM-3AMPST.
Youโre excited about this opportunity because you willโฆ
+ Help support projects primarily focused on enhancing the Customer, Dasher, and Merchant experience.
+ Enjoy frequent upskill training to learn new pilot workflows and expand your business acumen.