Your Role
We're looking for a Support Specialist to join our Match Analysis team in Latin America. In this role, you'll be the day-to-day point of contact for clients across a range of sports and organizations, including clubs competing in the CONMEBOL Libertadores, Brazilian Serie A, Argentine Liga Profesional, and Mexican Liga MX. You'll help them get the most out of our tools, troubleshoot issues when they arise, and make sure any problems are resolved quickly and effectively. A role where understanding the game matters just as much as solving the technical problem.
Location
For this role, we're currently considering candidates based within commuting distance of our WeWork in Pinheiros, São Paulo, as we do expect occasional in-person days with the team despite this being a remote position.
Must-Haves
Thrive on the front lines. Whether over phone, video, or email, you confidently answer user questions by explaining solutions with clarity and a human touch, ensurin...