🔔 Get instant job alerts delivered to your inbox! Set up your first alert →
Home › Jobs Near New Zealand › Support Specialist - Platform
📍 Local Job Near You

Support Specialist - Platform

🏢
Vista
📍 Auckland, New Zealand
📍
Location Auckland
📅
Posted July 08, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

📋
Job Description

Platform Support Specialists are responsible for providing 24/7/365 pro-active technical support and incident management services for Vista’s Cloud, SaaS, and managed service clients globally. 

Proactive Services:

  • Work with proactive platform monitoring technology to identify and address incidents 
  • Lead by example and assist with mentoring/training new staff
  • Responding to and resolving Incidents logged for Cloud/SaaS/Managed Services
  • Working collaboratively with Vista teams globally to resolve incidents
  • Reading and understanding program code to assist with problem solving
  • Using SQL Server and SQL statements to assist with problem solving
  • Using Azure and monitoring tools to assist with problem solving
  • Reading and interpreting error logs
  • Recording all details of support calls into Vista’s issues system
  • Be available on rotation with a cell phone for urgent after-hours support issues <...

    • Apply for This Job

    Submit Application

    Quick and secure application process

    📍 Location Details

    🌆
    City
    Auckland
    🗺️
    Country
    New Zealand
    🚗
    Commute
    Local Area

    🔍 More Jobs Nearby

    Explore other opportunities in Auckland

    View Local Jobs