Support & Success Specialist - Contract
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Job Description
Panelist Support & Video Quality Analyst β Remote (Contract)
About Pulse Labs
Pulse Labs, backed by Google and Amazon, is a leading UX research firm at the forefront of product development. Our mission is to deliver insightful, actionable feedback across every stage of the product lifecycle β from conception through launch and beyond β empowering top tech companies to build groundbreaking products across mobile, smart home, wearables, and automotive.
The Role
We are seeking a detail-oriented, customer-focused professional who excels at problem-solving and thrives in a fast-paced environment. If you are passionate about delivering exceptional support, maintaining high video quality standards, and contributing to a collaborative team, this role is for you.
Responsibilities
Panelist Support & Ticket Management
- Monitor and manage incoming support ticket...