Drive team success and customer satisfaction as a Shift Supervisor at Tim Hortons in Surrey, BC. This operational role is pivotal in creating a clean and welcoming environment.
As a Shift Supervisor, you will be responsible for the supervision of crew activities, ensuring adherence to Tim Hortons' standards for product quality and exceptional service. Your focus will be on fostering a positive work culture while managing daily operational tasks and employee performance.
Key Responsibilities:
• Lead team efforts to prioritize customer service
• Quickly respond to customer requests and complaints
• Ensure compliance with food safety and operational policies
• Assist in managing shift scheduling and coverage
• Complete all necessary shift documentation and cash management
Requirements:
• Supervisory experience is preferred
• Knowledge of Tim Hortons procedures
• Approved food safety training certification is an asset
• Strong interpersonal and communica...