Patrique Mercier Recruitment FR is proud to offer an exciting opportunity for a Swedish Speaking Customer Service Agent to join a dynamic team in Sofia, Bulgaria. This position includes a fully paid relocation package, making it an excellent chance for individuals ready to embark on a new adventure while advancing their customer service career.

Responsibilities

• Provide exceptional customer service to Swedish-speaking customers via phone, email, and chat.
• Handle customer inquiries related to products, orders, returns, and general support.
• Resolve complaints professionally, aiming to ensure customer satisfaction.
• Maintain comprehensive and accurate records of customer interactions within the CRM system.
• Stay updated on company products and services to assist customers effectively.
• Collaborate with internal teams to improve customer experience.
• Participate in ongoing training to enhance skills and product kno...