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Overview of the role:

We are looking for a Training Analyst to deliver training to New Joiners and current employees. We seek someone who is organized, proactive, and multitasking with high adaptability to changes.

Key responsibilities:

- Gather information regarding the different processes to prepare and deliver training (internal and to New Joiners).

- Review and keep updated on the information in Confluence.

- Create and do the follow-up of the tickets to the Help Desk, HR, and any other department we interact with.

- Being aware of the information we have and proposing improvements.

- Review other departments' processes to be aware of changes.

- Keep updated th...