Paired is a global staffing and recruiting agency dedicated to connecting outstanding remote talent with leading companies. We are currently partnering with a US-Based company to find a Tax Operations & Client Success Specialist who will ensure smooth tax operations and provide excellent client support remotely.

As a Tax Operations & Client Success Specialist, you will play a vital role in managing tax-related processes and fostering positive relationships with clients. You will collaborate with various teams to ensure tax compliance and deliver exceptional service to clients.

Key Responsibilities

Client Communication & Coordination

• Manage client communications via phone and email.
• Follow up on outstanding documents and requests.
• Provide updates on tax return status and workflow progress.
• Coordinate appointments and scheduling.
• Route technical tax questions to the appropriate team members.