Become a key player at TD as an Everyday Banking Support Representative in London, Ontario. Deliver remarkable customer experiences by resolving inquiries with empathy and product knowledge.
Working from the London Contact Centre, this full-time role involves mandatory training and flexible hours. Focus on achieving key performance objectives while ensuring compliance with banking regulations, fostering a culture of exceptional service.
Key Responsibilities:
• Deliver friendly, knowledgeable customer support
• Resolve customer inquiries effectively on first contact
• Meet compliance and productivity targets consistently
• Engage in continuous professional development training
Requirements:
• High School Diploma or equivalent necessary
• Exceptional listening abilities and curiosity for customer needs
• Proficiency in multitasking and navigating digital platforms
• Adaptability and a positive attitude in challenges
• Capability to work independently a...