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Job Description
Position Information
- Department: YMFC-CA
- Location: 480 Gordon Baker Road (Hybrid)
- Status: Full Time
- Reports to: Manager, Asset Performance
Summary of Responsibilities
The Primary focus for the Team Lead – Administration role is to ensure all of the administration tasks within the YFS Canada operation are handled in a timely and accurate manner. This player / coach role will have one direct report and will be key in supporting the Customer Service & Collections teams with execution of the following tasks: payment processing (cheques, online banking, credit card payments, refunds), payout letters, lien discharges & renewals, collections letters (all stages), loan renewals (restructuring / activation), remarketing / recovery (title documentation, post auction LMS updates, court documentation); processing insolvency documents.
Other duties will be assigned on an as needed basis.