Elevate your career with Dal-Tile as a Team Lead Customer Service Representative in Canada. Utilize your leadership skills to train staff, manage orders, and ensure customer satisfaction in a dynamic warehouse setting.
Dal-Tile, a subsidiary of Mohawk Industries, seeks a dedicated Team Lead Customer Service Representative to support its operations. Your role will primarily focus on training Customer Service Representatives, performing warehouse duties, and overseeing store order management. This position requires strong leadership, organization, and multi-tasking abilities, enabling you to guide your team effectively.
Key Responsibilities:
• Train and coach Customer Service Representatives and Warehouse Associates
• Execute warehouse and customer service duties as needed
• Manage SSC orders and purchasing activities
• Perform inventory management and order fulfillment tasks
• Maintain a safe and compliant work environment
Requirements:
• High School diploma o...