Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

Clio is an innovative, culture-focused Canadian based SaaS solution seeking to make a key hire within our Customer Success department - Team Lead of Customer Success Management.

Reporting to the Director of Customer Success Management, you will provide leadership, mentorship and assistance to day-to-day operations of Clio’s growing team of global Customer Success Managers. This department is responsible for retaining a portfolio of Clio’s Mid-Market customers, driving product adoption and growing revenue across a customer’s lifetime with Clio. We are seeking someone with an entrepreneurial spirit that has strong previous experience in both B2B customer succes...