Step into leadership as Team Lead at Roots in Banff, Alberta, where your focus on customer engagement will drive success. Lead your team to excel in an inclusive retail environment.

As a Team Lead, you will assist in managing store operations while motivating sales associates to succeed. Candidates should have over a year of retail experience, with a strong focus on luxury apparel and exceptional customer service. Your proactive approach will foster team collaboration and operational efficiency.

Key Responsibilities:
• Establish a customer-first sales culture
• Facilitate training and onboarding of associates
• Oversee daily banking and POS management
• Resolve customer service inquiries effectively
• Give actionable performance feedback to the team

Requirements:
• 1+ years of retail experience in apparel preferred
• Proven leadership abilities in a sales environment
• Strong problem-solving and orga...