About Dialogue

Dialogue is Canada's #1 virtual care provider, offering online health and wellness programs—including primary care, mental health, iCBT, EAP, and general wellness—to organizations that wish to improve the well‑being of their employees and families.

Role Overview

The Software Team Lead, Provider Experience, reports to Lauranne Sins, Director of Engineering. You will build and lead a new team focused on accelerating the delivery of ServiceOS, Dialogue’s tech‑powered operating system that automates care coordination and moves the model toward direct‑to‑care. Your day‑to‑day duties will combine hands‑on technical leadership with team mentorship, and a focus on developer experience, services maintenance, observability, and platform health.

Responsibilities

• Hands‑on Technical Contributions (~60%)
  • Developer experience—identify and lead improvements for faster, happier development (local setup, tooling, pipelines...