🔔 Get instant job alerts delivered to your inbox! Set up your first alert →
Home › Jobs Near Canada › Team Leader - Account Management
📍 Local Job Near You

Team Leader - Account Management

🏢
Just Energy
📍 Mississauga, Canada
📍
Location Mississauga
📅
Posted March 23, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

📋
Job Description

Description

Team Lead, Account Management

Location: Mississauga, Canada

Role Overview

The Hudson Energy Account Management, Team Lead is responsible for leading the regional Account Management team to deliver a high-quality customer experience and achieve key performance metrics. This role focuses on people leadership, performance management, and continuous improvement to meaningfully differentiate the Hudson customer experience.

Key Responsibilities

  • Lead and manage a team of 8–12 Account Managers with full accountability for daily operations and performance
  • Coach, develop, and onboard team members to ensure consistent service excellence
  • Monitor individual and team performance using KPIs (AHT, SLA, CSAT, QA scores, adherence, productivity)
  • Conduct call monitoring and provide structured feedback
  • Identify performance gaps and implement improvement plans
  • Ensure team meets or exceeds...

    • Apply for This Job

    Submit Application

    Quick and secure application process

    📍 Location Details

    🌆
    City
    Mississauga
    🗺️
    Country
    Canada
    🚗
    Commute
    Local Area

    🔍 More Jobs Nearby

    Explore other opportunities in Mississauga

    View Local Jobs