Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Position Summary
Thermo Fisher Scientific is seeking a proactive and results-driven Team Leader to oversee our Order Management team supporting the South and West regions. This role is responsible for ensuring efficient order processing, driving operational excellence, and identifying automation and process improvement opportunities. The ideal candidate will combine strong leadership skills with a continuous improvement mindset and the ability to collaborate cross-functionally.
Key Responsibilities

Oversee daily operations of the Order Management / Order Entry team to ensure efficiency, accuracy, and service excellence.
Lead, coach, and develop team members through regular one-on-one meetings, mentoring, and performance management to drive engagement and reduce attrition.
Ensure Customer Service KPIs and performance metrics are consistently achieved and continuou...