As a Sr.
Principal Support Engineer, you will be utilized as the proactive technical support, business solution implementation and risk manager to assure the highest level of customer satisfaction.
You will create/contribute to automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues.
This position is regarded by Oracle, our partners, and our customers as the technical support expert in Oracle product usage in complex, open systems implementation environments.
Career Level - IC5
Provide leadership and expertise in the development of new products/services/processes, frequently operating at the leading edge of technology.
12 years experience with Core products or 12 years experience with Applications products; technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrat...