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Tech Ops Engineer II

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Equitable Bank
πŸ“ Toronto, Canada
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Location Toronto
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Posted June 08, 2026
πŸš—
Commute Local Area
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Job Description

Main Activities:

  • Determine the severity of an incident that has been raised by the business (per risk definition)

  • Ensure successful and timely restoration services of major incidents

  • Identity application related issues and determine the trends to avoid replication

  • Develop and drive SWOT opportunities for reoccurring incidents

  • Establish a proper issue detecting mechanism and build useful dashboards

  • Work in partnership with senior IT Subject matter experts and business counterparts to identify opportunities that drive business value and improve effectiveness

  • Establish and maintain timely communications with all stakeholders to ensure they are informed of service status

  • Manage stakeholder expectations and update people on progress or slippages

  • Host both technical and managerial conference calls, and facilitate effective incident management throughout the incident lifecyc...
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    πŸ“ Location Details

    πŸŒ†
    City
    Toronto
    πŸ—ΊοΈ
    Country
    Canada
    πŸš—
    Commute
    Local Area

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