We are looking for Tech Ops - Production Support & Reliability Lead

Front-line production support for Braviant's AWS multi-account stack. Monitor systems, triage alerts, execute runbooks, and cleanly elevate incidents to developers. Defensive ownership role – not a developer position despite the “Lead” title.

Stack

• AWS – VPC, ECS, Lambda (SAM/CloudFormation), IAM, NAT, security groups
• PostgreSQL on Amazon RDS (~15 instances)
• Datadog + CloudWatch (APM, logs, alerting)
• Java microservices / API‑heavy app stacks
• Jira (ITSM) + Slack (ops channels)
• Nice‑to‑have: AWS data services (Glue, S3, Athena, EventBridge), Metaplane

Requirements

Must-have

• 3+ years production support / SRE / NOC / ops engineering
• Hands‑on AWS – EC2/ECS, VPC networking, IAM
• Operational PostgreSQL / RDS – slow query reading, basic tuning, vacuum awareness
• Inciden...