Transform internal systems as a Tech Support Engineer. Take charge of employee support, automate processes, and ensure operational reliability in a hybrid work environment.
In this essential role, you’ll enhance the employee experience by managing Mac support, SaaS tools, and streamlining operational workflows. Your focus will be on creating automated solutions that alleviate manual work and document vital IT processes. You'll work closely with various teams to design efficient support systems that are scalable and effective.
Key Responsibilities:
• Manage employee onboarding and offboarding processes
• Administer and improve internal access tools
• Provide support for Mac hardware and software issues
• Develop automations to increase operational efficiency
• Document critical IT workflows to ensure clarity
Requirements:
• 5+ years in IT support or engineering roles
• Proficiency in scripting to automate tasks
• Familiarity with Google Workspace and MDM...