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Technical Account Manager

🏢
Zayo
📍 Arnhem, Netherlands
📍
Location Arnhem
📅
Posted May 25, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Responsibilities

:

Account Plan Management

  • Maintain and update customer account plans to reflect current activities, strategic goals, and communication history.
  • Opening account issues within two business days of receiving notification that the close-out package is ready, to ensure timely resolution and customer alignment.
  • Oversee close-out packages by documenting accurate dates, capturing customer acceptance or rejection, and addressing all action items.
  • Ensure visibility for internal teams by documenting customer engagement, satisfaction levels, and proactive service efforts.
  • Collaborate with customer-facing teams to track and report progress on key milestones.
  • Document customer communications in the account plan, including meeting attendees, key takeaways, action items, and weekly customer temperature updates.

    • Circuit and Cable Inventory Management

  • Maintain and update inventory records for all active ...

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    📍 Location Details

    🌆
    City
    Arnhem
    🗺️
    Country
    Netherlands
    🚗
    Commute
    Local Area

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