Drive customer success and technical expertise with Axon as a Technical Account Manager. This hybrid role focuses on building partnerships and providing strategic insights for operational excellence.
In this role, you will serve as the primary technical contact for key customers, developing in-depth expertise in Axon’s technologies, including Records and the Productivity Suite. Collaborating closely with clients, you will ensure that their workflows align with business objectives while delivering exceptional customer support and training.
Key Responsibilities:
• Act as primary technical contact for customer agencies
• Develop expertise in Axon Records and Productivity Suite
• Configure Axon solutions in collaboration with stakeholders
• Administer functional acceptance testing for Axon solutions
• Facilitate customer training sessions and knowledge transfer
Requirements:
• Bachelor’s degree in related field or equivalent experience
• 4+ years in technical ...