Join Deluxe Corporation as an EAS Specialist III, where you will specialize in technical analysis for cloud-based SaaS environments. This role involves mentoring, troubleshooting, and system performance monitoring.
As a core member of the ITMS support team, you will ensure operational success in live environments while coordinating software updates and training initiatives. Your schedule will include weekdays and potentially overnight shifts to accommodate the demands of our customers. Your role will allow you to significantly impact system reliability and team skill growth.
Key Responsibilities:
• Collaborate to troubleshoot issues in production
• Prepare and implement ITMS software releases
• Support and mentor team members to enhance skills
• Actively monitor application performance metrics
• Manage operational activities and document procedures
Requirements:
• Associate's degree in Computer Science or relevant field
• 3 years of relevant technical expe...