Elevate your career as a Technical Implementation Engineer II at Landis+Gyr, focusing on resolving complex technical issues across departments. This role emphasizes strong customer service and supports utility business functions.
As a Technical Implementation Engineer II, you will serve as an escalation point for technical challenges, working closely with Development, Engineering, and Product Management teams. You will drive resolutions, document solutions in CRM, and support deployment activities. Your technical expertise will also aid in testing environments and beta versions of products to deliver feedback to Engineering.
Key Responsibilities:
• Manage test environments and support deployment initiatives
• Develop use case scenarios for customer test suites
• Lead standard operating procedure creation
• Document CRM tickets and manage technical issues
• Participate in root cause analysis for system problems
Requirements:
• Bachelor's degree with 2-5 years ...