Job Details

Hours of Work: 7.5 hours per day - 5 day week (M-F)

Work Arrangement: Hybrid 8

Salary Range: $ - $ Annually

Location: Victoria, British Columbia, Canada

This is an Internal ICBC job posting for applicants within the bargaining unit. External applicants will not be considered.

About the Role

The End User Support team has an opening for a permanent, full-time Technical Infrastructure Analyst based out of Victoria. This position will provide leadership and senior level technical expertise to support the operations of IT services to ICBC employees and business partners.

Responsibilities

• Team Lead for Tier 2 Incidents providing oversight, guidance, development, technical expertise, planning & scheduling for the teams.
• Collaborating with teams across ISD and business areas to enable End User Support to successfully provide support for all lines of business.
• Lead the dep...