Join CAMH as a Technical Lead specializing in Telephony and infrastructure technologies. Oversee system operations, problem solving, and provide mentorship while enhancing IT practices.

In this role at CAMH, you will coordinate technical operations and work collaboratively to solve Telephony and Network IT issues. With 3-5 years of Cisco experience, your expertise in system analysis and network structures will guide the implementation of effective solutions. You will support both infrastructure and end-user device functionality while managing escalations and communicating with various organizational levels.

Key Responsibilities:
• Develop and maintain operational standards and procedures
• Manage daily incidents related to Infrastructure Systems
• Address end-user issues and support Service Delivery
• Collaborate with CAMH staff and external vendors
• Identify capacity and performance concerns on infrastructure

Requir...