Role Overview

The Technical Lead ServiceNow will be the technical reference of the ServiceNow platform internally, acting on two main axes: governance and administration of the instance, and management of the technical delivery of a contract with a third-party supplier.

What You Will Do

• Manage the technical contract AMS, act as a focal point between the third-party supplier and the organization.
• Administer and govern the ServiceNow platform.
• Define and maintain technical development standards.
• Diagnose and resolve performance issues.
• Interface with business stakeholders.
• Support IT leadership in evolving the platform roadmap.

Why It Might Be a Fit

The ideal candidate will have a solid experience as a ServiceNow administrator or developer, with domain expertise in instance administration, update set management, version updates, access control, and platform customization, as well as ex...