Shape the future of health at GreenShield as a Technical Manager, focusing on integration and software applications in our Contact Centre. This role is vital for our mission of improving health.
In this pivotal role, you will oversee the technical aspects and integration of software applications, reporting to the Director of Contact Centre Services. Your minimum three years of leadership in technical roles will be essential as you drive solutions that enhance business processes. Strong analytical and decision-making skills are required as you interface with Sales on critical projects.
Key Responsibilities:
• Manage and optimize all Contact Centre applications
• Implement systems and lead technical initiatives
• Generate business reports and perform thorough analyses
• Address technical challenges swiftly
• Collaborate with Sales on integration projects
Requirements:
• University Degree in a relevant area
• At least 3 years in technical leadership
• Exce...