Responsibilities

• Building rapport; providing technical information and explanations to customers.
• Demonstrates products and services to customers and assists them in selecting those best suited to their needs.
• Makes in-person visits and presentations to existing and prospective customers.
• Expedites the resolution of customer problems and complaints.
• Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.
• Liaises between office of in-house group and customer.
• Develops accounts by checking customer's buying history; suggesting related and new items/models; explaining technical features.
• Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keeps abreast of product applications, technical services, market conditions, competitive ac...