Job Description

Podtech Data Centers Inc., an IREN Group member, is a leading next‑generation data center business powered by 100% renewable energy. We build, own and operate data centers worldwide and are committed to sustainability and positive community impact. We are seeking a Technical Services Manager to lead day‑to‑day technical support for HPC and server infrastructure in a mission‑critical environment.

Key Responsibilities

Technical Service Delivery

• Lead day‑to‑day technical support operations for HPC and server infrastructure.
• Ensure timely execution of customer requests, operational tasks, and support activities.
• Monitor service performance and drive adherence to operational KPIs and SLAs.
• Coordinate support activities across multiple shifts.
• Serve as the primary escalation point for technician‑related operational issues.

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