Discover a rewarding career as a Technical Support Advisor specializing in HVAC systems. This customer-focused role includes technical support, field visits, and commissioning guidance to ensure client success.
In this position, you will provide crucial first-line support for technical inquiries, working with customers through various communication channels. Your hands-on experience in troubleshooting HVAC equipment and ability to enhance technical documentation will be essential. Collaborate with both clients and sales teams to ensure high operational standards within the HVAC industry.
Key Responsibilities:
• Deliver first-line technical support for customers
• Facilitate job site visits for product start-up
• Aid sales personnel with technical inquiries
• Update and improve technical documents
• Contribute to ongoing troubleshooting guide development
Requirements:
• Degree or diploma in HVAC or a similar field
• Minimum of 2 years relevant technical exp...