Technical Support Analyst, Digital Solutions-Contract (4 Months)

Full Time Equivalent Digital Sol & Infra GTel London ON, London, ON, CA

8 days ago Requisition ID: 1392

Salary Range: $51,096.00 To $63,870.00 Annually

About the Role

The Technical Support Analyst, Digital Solutions is responsible for providing timely and effective resolutions to end-user productivity issues related to IT-serviced computer operations. This includes diagnosing problems, guiding users through issue resolution, communicating technical solutions in user-friendly language, conducting end-user training when necessary, and documenting all issues and solutions in the IT call-tracking system.

This position requires onsite work at the London, Ontario office during regular business hours.

Success in this position correlates directly with building and fostering strong relationships based on a reputation of trust, reliability, and integrity with GTel’s ...