Drive technical support as a Technical Support Communicator for Caterpillar systems at Toromont Cat. Engage in failure analysis and improve machinery performance across Eastern Canada.
In this full-time role, you will be responsible for performing failure analyses and generating reports related to Caterpillar components. Your insights will directly support various teams and improve the quality of products and services offered. The position emphasizes communication, analysis, and collaboration with internal and external stakeholders.
Key Responsibilities:
• Perform detailed analyses and report findings on failures
• Work with technical groups to resolve issues
• Develop and maintain technical knowledge of Caterpillar products
• Provide ongoing training and documentation to staff
• Participate in product improvement initiatives
Requirements:
• Valid Heavy Equipment License or equivalent experience
• A minimum of 5 years in the industry diagnosing Cat equipme...