About Irium

Irium is a Spanish company based in Madrid and we have offices in Mexico and Colombia, we are a consulting firm dedicated to the area of Information Technologies. Some of our clients in Mexico are IECISA, INDRA, CAPGEMINI, IBM, VITRO, among others.

Salary

Salary Range: $62,000 annual gross (Compensation could be higher/lower based on experience, education and skill set)

Qualifications

• Bachelor’s degree in Computer Information Systems or related field.
• Experience in a support or customer service role.
• Knowledge of any ticketing system.
• Understanding of IT technology such as computer hardware, Microsoft products (Microsoft 365: Outlook, Word, Excel, SharePoint, OneDrive, Windows 7/10/11, etc.).
• Basic technical knowledge, problem solving skills and troubleshooting focused on computer hardware, mobile devices, and networking.
• Effective written and verbal communication ski...