Grade IV Technical Support Unijobs on behalf of our public sector client have a requirement for a suitably skilled Grade IV Technical Support Resource to join their team. The duration of this post is 12 months initially with possible extensions thereafter. This role will be based in the Dublin region. Working 35 hours per week, the successful candidate will be employed as an agency employee and will be paid an hourly rate of €19.77 per hour based on an annualised salary of €36,109. You will accrue 28 days annual leave per year and paid Bank Holidays. Role & Responsibilities Provide ICT support services by troubleshooting and resolving technical issues in line with agreed procedures, processes, and service standards. Ensure all work activities are accurately logged and maintained, and produce clear, professional technical documentation and reports as required. Support the delivery of ICT projects by carrying out technical tasks to the agreed scope, quality standards and timelines with s...