Step into a pivotal role as a Technical Support Specialist, enhancing customer experiences with advanced GNSS and automation technologies. Provide exceptional technical support and training, helping clients maximize their investments.
You will work on troubleshooting complex systems and delivering engaging training to diverse users. Strong technical acumen combined with effective communication will be essential in ensuring clients fully leverage their positioning technologies. Collaborating with sales, your insights will help optimize customer workflows.
Key Responsibilities:
• Deliver technical support for GNSS and robotic instruments
• Conduct customer training and product demos
• Aid in pre- and post-sale technical evaluations
• Test new products and software updates
• Create efficient application workflows for customers
Requirements:
• Technical background in GNSS or related technologies
• Experience in technical support roles
• Strong problem-solvi...