Job Description

As a Technical Support Specialist, you will join a close-knit engineering community driven by a shared passion to help keep people, property, and places safer everywhere. In this role, you will work in a people-first culture that encourages critical thinking and empowers you to maximize your professional potential. You will provide a true assisted experience, utilizing Priority Intelligence™ and advanced infrastructure to augment your troubleshooting workflows and deliver rapid, high-impact solutions to our global customers. Success in this position is defined by an inclusive, customer-first mindset, a systematic approach to technical investigation, and a strong curiosity to learn about a diverse set of pioneering technologies. If you enjoy getting to the bottom of complex issues, exploring technological innovations, and driving meaningful, real-world impact, we want you on our team.

Key Responsibilities:

Technical Tr...