Job Title: IT Technical Support Specialist

Location: Mississauga, ON

Employment Type: Full-Time

Department: Information Technology

Reports To: IT Manager / Service Desk Lead

Company Overview

We are committed to delivering reliable technology solutions that support our teams and customers. We are currently seeking a skilled IT Technical Support Specialist to join our IT department and provide high-quality technical assistance across the organization.

Position Summary

The IT Technical Support Specialist is responsible for providing first- and second-level technical support across the organization, including troubleshooting, installation, configuration, and maintenance of IT systems, hardware, and software. This role includes hands‑on support for end‑user devices and workplace technology.

Key Responsibilities

• Provide technical support for hardware, software, network, and peripheral issues
• Insta...