Technical Support Specialist

Location: Austin, TX / Phoenix, AZ (Remote)

About SiteOwl

SiteOwl is a B2B SaaS platform used by physical security integrators and enterprise security teams to manage the entire lifecycle of physical security systems—from initial design to installation, maintenance, and long-term asset tracking.

Customers upload digital floor plans, place devices like cameras or access control readers, and collaborate across teams through a unified system. The platform includes both desktop and mobile interfaces (including full offline functionality), powering operations in challenging real-world environments across retail, education, logistics, and more.

About the Role

We’re looking for a Technical Support Specialist to join our growing Customer Success organization. This role...