Technology Services and Training Supervisor

Job ID: 1213

Job Description

Primary Function

Provides leadership, supervision, and direction for the Technology Services and Training team, including Tier I Technology Services Specialists and Tier II Technology Services and Training Specialists. Oversees proactive user support programs, technology training initiatives, service coordination with schools, and continuous improvement efforts to enhance staff and student technology experiences. Serves as the division-wide point of accountability for frontline support quality, user engagement, communications, and operational readiness. Works closely with school administrators, department leaders, and IT teams to ensure effective, consistent, and preventative technology support practices across all sites.

Minimum Qualifications

• Bachelor's degree in information technology, computer science, instructional technology, or a related fiel...