Lead technology-driven customer success as a Manager of Technology Solutions. This strategic leadership role focuses on maximizing technology investments to bolster innovative solutions and enhance operational capabilities.
In this position, you will oversee the organization’s technology solutions program, ensuring customer satisfaction before, during, and after sales. Your responsibilities will include managing sales and support for technology products, fostering robust customer relationships, and providing tailored solutions that meet unique needs.
Key Responsibilities:
• Manage sales and support of technology products
• Build strong customer relationships through tailored solutions
• Lead onboarding, training, and post-sale optimization
• Troubleshoot hardware and software issues in the field
• Monitor telematics platforms for performance improvements
Requirements:
• 5–8 years of experience in tech support or sales
• Strong understanding of customer-foc...