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Technology Support Analyst

๐Ÿข
JPMorgan Chase & Co.
๐Ÿ“ Dublin, Ireland
๐Ÿ“
Location Dublin
๐Ÿ“…
Posted June 12, 2026
๐Ÿš—
Commute Local Area
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Job Description

As a Technology Support I team member within the Commercial and Investment Bank, you will ensure the operational stability, availability, and performance of our production application flows. Be part of the team responsible for troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems, ensuring a seamless user experience.


Job responsibilities

  • Provide endโ€‘toโ€‘end production support across applications both internal and external developed
  • Monitor, triage, and resolve incidents while meeting SLAs and cutoffs.
  • Drive rootโ€‘cause analysis and preventive fixes to reduce repeat issues.
  • Manage changes and releases with strong risk controls and documentation
  • Monitor service health; triage and restore fast
  • Perform RCA; implement preventive actions and run change/release with risk controls
  • Automate repetitive tasks to cut toil a...
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    ๐Ÿ“ Location Details

    ๐ŸŒ†
    City
    Dublin
    ๐Ÿ—บ๏ธ
    Country
    Ireland
    ๐Ÿš—
    Commute
    Local Area

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