Telecaller — Insurance Industry: Insurance Type: Full time Location: Gurgaon, (5 days In person, Saturday, work from home) Experience: Minimum 3-5 Years Reporting To: Senior Management / Business Head ROLE OVERVIEW We are looking for a confident and customer-focused Telecaller to join our insurance brokerage team. In this role, you will be the primary voice of the company — engaging prospective clients, following up on leads, servicing existing policyholders, and liaising with insurers and other third parties. You will play a key part in generating business, maintaining relationships, and ensuring every interaction reflects the professionalism and trust that defines our brokerage. KEY RESPONSIBILITIES Client Engagement • Make outbound calls to prospective clients to introduce insurance products and generate new business leads. • Handle inbound enquiries professionally, assessing client needs and recommending suitable coverage options. • Follow up on quotes, renewals, and pending docume...