Become a TELUS Product Care Specialist to connect deeply with customers and drive technology-based solutions. Your expertise will play a pivotal role in enhancing their experiences.
As part of TELUS, you'll be involved in crafting meaningful customer interactions while working in a supportive team environment. Your responsibilities will include providing assessment estimates for product repairs and helping customers navigate their technology needs. Flexibility in your schedule is essential, as you'll be working in a dynamic setting that varies by the day.
Key Responsibilities:
• Engage with customers through in-store and virtual platforms
• Deliver repair and replacement cost estimates effectively
• Collaborate within a team to enhance service quality
• Utilize technology for superior customer solutions
• Adjust to a fast-paced, ever-changing work environment
Requirements:
• Strong customer service and communication skills
• Flexibility for evening and wee...