Location
Remote
Posted
July 01, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
THE ROLE: CUSTOMER SERVICE REPRESENTATIVE
KEY RESPONSIBILITIES
+ Serve as a primary operational contact for retail customers, distributors, and internal business partners regarding orders, fulfillment, inventory, and service-related issues.
+ Process and manage the full customer order lifecycle utilizing EDI and Microsoft Dynamics 365 (D365).
+ Troubleshoot order processing, EDI, inventory, and fulfillment issues to ensure timely resolution.
+ Partner closely with Sales, Supply Chain, Finance, Logistics, and 3PL providers to support customer needs and maintain service levels.
+ Manage finished goods inventory and monitor order status to support successful customer fulfillment.
+ Support customer setup, item setup, and maintenance of customer and product master data.
+ Assist with UPC creation, Bills of Materials, customer-specific item forms, and product syndication platforms such as Salsify.
+ Partner...
KEY RESPONSIBILITIES
+ Serve as a primary operational contact for retail customers, distributors, and internal business partners regarding orders, fulfillment, inventory, and service-related issues.
+ Process and manage the full customer order lifecycle utilizing EDI and Microsoft Dynamics 365 (D365).
+ Troubleshoot order processing, EDI, inventory, and fulfillment issues to ensure timely resolution.
+ Partner closely with Sales, Supply Chain, Finance, Logistics, and 3PL providers to support customer needs and maintain service levels.
+ Manage finished goods inventory and monitor order status to support successful customer fulfillment.
+ Support customer setup, item setup, and maintenance of customer and product master data.
+ Assist with UPC creation, Bills of Materials, customer-specific item forms, and product syndication platforms such as Salsify.
+ Partner...