Become a Customer Experience Ambassador at Tesla, where unique customer interactions meet innovative vehicle experiences. Create lasting impressions from first showroom visits to the exciting vehicle delivery.
This role focuses on guiding customers through their Tesla journey while serving as brand advocates. You’ll engage guests to understand their needs, inspire them with demo drives, and ensure they’re well-oriented with their new vehicles. Additionally, you'll play a part in maintaining the health of the sales pipeline.
Key Responsibilities:
• Promptly engage and welcome showroom guests
• Understand guest intent and personalize their experience
• Conduct product demonstrations that align with customer interests
• Lead informative vehicle delivery orientations
• Capture information for maintaining sales health
Requirements:
• At least 1 year in customer service or sales
• Enthusiastic about Tesla’s sustainability mission
• Exceptional communication a...