Become the General Manager at Thornhill Club, overseeing operations and enhancing member experiences at this prestigious establishment. A blend of leadership and strategic vision is essential.
In the GM / COO role, you will manage the club's diverse operations while maintaining a strong partnership with the Board of Directors. Your goal will be to drive member engagement and satisfaction while ensuring efficient financial management and high standards of service are met and continuously improved.
Key Responsibilities:
• Model and instill high standards in service delivery
• Create annual operating plans aligned with club goals
• Monitor compliance with governance standards
• Lead talent development and succession planning
• Direct risk management strategies for club operations
Requirements:
• Proven leadership experience in private clubs
• Insightful strategic management and financial oversight
• Passion for enhancing member and guest experiences
• S...